1. A list of 20 hard to pronounce names with their lastnames. 2. A list of the top 20 prescribed medications. 3. A list of 20 adresses in towns of cities located in Belize, Canada or the U.S. 4. A list of 20 phone numbers (they could be invented). --------------- Helpful phrases and questions: Good morning, Smartium, How can I help you? Can you please give me your last name? Can you spell it for me please? Yes, sir! Yes ma'am! Would you tell me your address? Would you mind giving me your phone number? Thank you very much. You are welcome.